This Privacy Policy explains how StreamPicks (“StreamPicks”, “we”, “our”, or “us”) collects, uses, shares, and protects information when you use the StreamPicks mobile app, the website at https://streampicks.app, and related services (the “Service”). By using StreamPicks you agree to this Policy and our Terms of Service.
1. Information you provide
- Account & sign-in. You can sign in with Apple, Google, or an email and password. We receive an account identifier and, depending on the method, your email address and name. Apple Sign In may relay a private email address.
- Profile. Your username, display name, bio, and a profile photo you choose to upload, plus team and deck names.
- Age information. To gate age-restricted features, we ask for your birth month and year and store an age band derived from it.
- Content you post. Community posts, replies, suggestions, and messages in team and league chat.
- Support & requests. Messages you send us, including feedback, creator change requests, privacy requests, and creator takedown requests.
2. Information collected automatically
- Gameplay data. Your collection, decks, matches, leagues, teams, missions, purchases of virtual items, and other in-game activity tied to your account.
- Device & technical data. Device type and name, operating system, app version, language and time zone, a per-install identifier, and IP address.
- Push tokens. If you enable notifications, a push token (via Expo, Apple Push Notification service, and/or Firebase Cloud Messaging) so we can send you notifications.
- Analytics & diagnostics. We use Firebase Analytics and Crashlytics to understand usage and diagnose crashes and errors. This includes app events and crash reports, associated with your account identifier. We do not use this data for cross-app advertising tracking.
3. Creator information & card content
StreamPicks features real, publicly known creators. To do this we collect and store publicly available creator information — such as channel name, handle, public subscriber and view counts, thumbnails, and descriptions — from public sources and third-party platform APIs (including the YouTube Data API), and we use it to power gameplay.
We also create original, stylized card artwork for creators and host and serve that artwork from our own infrastructure (a cloud storage bucket we control), which the app downloads. In some places we may also display public profile images retrieved from third-party platforms. Creator names, marks, and likenesses remain the property of their respective owners. Creators and their representatives can request removal — see Section 10 and streampicks.app/takedown.
4. How we use information
- operate and provide the Service, including accounts, gameplay, leagues, the economy, and purchases;
- personalize your experience and send notifications you've enabled;
- moderate content and keep the community safe;
- measure performance, fix bugs, and improve features;
- prevent fraud, abuse, and cheating, and enforce our Terms;
- respond to your support and privacy requests, and comply with legal obligations.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
5. Service providers we share with
We share information with vendors that help us run StreamPicks, under their own privacy terms:
- Google Firebase — authentication, database (Firestore), cloud functions, file storage, cloud messaging, analytics, Crashlytics, and abuse prevention (App Check / Play Integrity / App Attest).
- RevenueCat and the Apple App Store / Google Play — to process and validate purchases and subscriptions (your account identifier is used to link entitlements).
- Apple and Google — sign-in.
- Cloudflare — hosting of creator card artwork, and a bot-protection check (Turnstile) on website forms.
- Expo — app updates and push delivery.
- Public platform APIs (e.g., the YouTube Data API) — to retrieve public creator information, server-side.
We may also disclose information to comply with law, enforce our Terms, or protect rights, safety, and the integrity of the Service.
6. Data retention
We keep information for as long as your account is active and as needed to provide the Service, then retain limited data as needed to comply with legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements. Some records (for example, security and moderation logs) may be retained in a limited, de-identified, or minimal form after account deletion.
7. Your choices & rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. California residents and EU/UK users have these rights under the CCPA/CPRA and GDPR/UK GDPR.
- Delete your account & data: in the app, go to Settings → Account → Delete Account, or see our data deletion page.
- Access / copy your data: use the in-app About → Privacy Requests option, or email us (see Section 12). We verify requests before fulfilling them.
- Notifications: manage push notifications in the app and your device settings.
We do not sell or share personal information for advertising, so there is no such opt-out to exercise.
8. Children's privacy
StreamPicks is intended for users aged 13 and over and is not directed to children under 13. You must be at least 13 years old to create an account, and you confirm your age when you sign up. We do not knowingly collect personal information from children under 13; if we learn that an account belongs to a child under 13, we will disable the account and delete any associated personal information. If you believe a child under 13 has provided us personal information, contact us and we will delete it.
9. Security & international transfers
We take reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure. Our providers operate globally, so your information may be processed in countries other than where you live, including the United States. You are responsible for keeping your account credentials confidential.
10. Creators & takedown requests
If you are a featured creator, or are authorized to act for one, and you want your name, likeness, or content removed from StreamPicks, submit a request at streampicks.app/takedown or email streampicksapp@gmail.com. See Section 4 of our Terms for how creator content is used and removed.
11. Changes to this Policy
We may update this Policy from time to time. When we do, we'll revise the “Last updated” date and, for material changes, may provide additional notice. Continuing to use the Service after changes take effect means you accept the updated Policy.
12. Contact
Questions or privacy requests? Contact us at streampicksapp@gmail.com.